July 14, 2017

Do You Buy Genuine or Imitation Products or Services?

We are living in a world where we’re always looking at ways we can save money. There are new supermarkets, retail outlets and businesses popping up all the time that promise quality products or services at discounted prices. It can be tempting to try that different supplier that offers the product or service at a significantly reduced price. What can it hurt?

This trend is now penetrating not just the products we buy but also services. Businesses, tradesman, and even technicians say they can match the product or service of their competitor. But, there are some things that you just shouldn’t substitute for price.


There are some things that we should only buy genuine. There are things we just shouldn’t scrimp on, especially when it comes to the health of our family or colleagues.

We at KBE find it alarming the number of client’s homes we attend where they have paid for “cheaper technicians” to clean their air conditioners at reduced rates. These are businesses supplying a service they don’t have the correct tools, equipment or expertise to perform.

The homeowner calls us to attend because:

  • they find the service hasn’t been performed correctly,
  • they have only cleaned part of the unit,
  • they have damaged the unit, and
  • they don’t offer any guarantee or warranty on their workmanship.

We understand that it’s hard to go past an advert for someone to clean your air conditioner for only $25 or $30. But, be very careful of the imitations or imposters. You do get what you pay for.

Think about it for a minute. An experienced air conditioner technician is going to travel to your home or workplace, thoroughly clean and sanitise your air conditioner unit, all for $25-$40. What level of service do you think you’ll get for this? It is simply a bait to get in your door and then they will tell you the real cost to clean. So please don’t let low advertised prices fool you.

It may cost more to HydroKleen your air conditioner by a fully trained HydroKleen KBE technician. But, it will be value for your investment.

Top 4 Reasons Why You Should Only Buy Our Genuine Service:

  1. KBE is the only cleaning service company in Singapore with the specific equipment using for servicing. We can clean in places that others just cannot get to, no matter what lies they tell you.


  1. We are the one of the cleaning service company that’s exclusively approved by the National Asthma Council’s Sensitive Choice program. We only achieved this approval after working for six months with independent chemists, doctors, and scientists. This included demonstrating our process, the cleaning agent we use and the anti-bacterial products we apply.


There is no other air conditioner cleaning company in Singapore who’s achieved this. If you don’t believe us, visit the Sensitive Choice website.




  1. We have been working closely with most number of child care, hospitals, Schools all around the Singapore. We now apply a mold remediation treatment to your air conditioning system as part of our standard clean. This means that we can give a 12-month guarantee against mold growth.


  1. Our serviced air conditioning system is the most professional clean you can get. We’re so confident, should you not be happy with our service, we will refund your money in full and pay for a competitor to re-clean it for you.


Beware of Imposters

There are lots of cheap imposters out there spruiking they can do the same as like our services. In fact, nobody can clean like us. Imposters don’t have access to any of our equipment or our technology. Nobody else can clean and sanitise your air conditioners as we does. Make sure you use a “certified” technician and not somebody suggesting they can service your air conditioner.

Don’t risk imitation – call KBE today 6506-7330 and Breathe Healthy Air.

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